Gambling Can Be Addictive

Gambling can be addictive: Lalabet responsible gaming policy

Lalabet recognises that gambling is a leisure activity that carries risk. The Company operates in compliance with applicable laws and imposes controls intended to protect players from financial harm and to minimise potential harm to mental health. Play should be enjoyable and undertaken with funds that are not essential to other financial obligations.

Recognising signs of problematic gambling

• Does gambling distract you from work, study, or personal responsibilities?
• Do you gamble alone for long periods?
• Have others criticised your gambling or expressed concern about your play?
• Have you lied to conceal the amount of time or money spent on gambling?
• Do you gamble to escape boredom, stress, or other problems?
• Do you spend money allocated for other purposes or borrow money to gamble?
• Do you feel you must continue gambling to recoup losses or to avoid the consequences of stopping?
• Do you gamble until your funds are exhausted or your balance is depleted?
• Do you feel depressed, anxious, or desperate when you cannot gamble or when funds run out?

If most answers are affirmative, consider stopping to reassess your gambling activities and seeking appropriate support. Lalabet can assist with access to independent resources and counselling services when needed.

Managing play: responsible gaming tools

Lalabet provides practical controls to help you maintain control over your gambling activity. The available measures include:

• the maximum amount of time per day, week, or month that you may access the player interface.
• the maximum amount you may deposit into your Lalabet account in a day, week, or month.
• the maximum amount you may spend through your Lalabet account within the specified period.

A limit takes effect from the moment you set it. Limit reductions take effect immediately; increases may only occur after a seven calendar day cooling-off period to prevent impulsive decisions. You may amend limits at any time by contacting Lalabet Customer Support.

Self-exclusion and cooling-off options

If you need a break from gambling, Lalabet offers self-exclusion options designed to prevent further gambling activity for a defined period:

• 24 hours, 7 days, 30 days, 6 months, or 1 year. During the self-exclusion period, deposits and participation in games are blocked, and promotional offers are not available. Self-exclusion also prevents the creation of new accounts and the use of existing balances for wagering.

When the temporary self-exclusion period ends (except for permanent self-exclusion), the account may be reactivated, and Lalabet will notify you by standard communication channels. Temporary self-exclusion differs from a standard account closure; withdrawal of existing funds may be restricted until reactivation. Lalabet reserves the right to extend self-exclusion if there are signs of ongoing risk or if requested by the player for safety reasons.

• indefinite exclusion from all Lalabet gambling services. A written request may be made to Customer Support to revoke permanent self-exclusion; reactivation will occur only after a seven calendar day cooling-off period has elapsed. Lalabet reserves the right to refuse reactivation where there is continued concern regarding problem gambling.

Seeking help and counselling

If you are concerned about your gambling, or if gambling is affecting your life, contact Lalabet Customer Support to discuss available options and to receive guidance on next steps. In addition, recognised independent gambling support services exist to provide confidential advice and counselling. Lalabet provides information about access to these services and will assist where appropriate, without endorsing any particular external provider.

Age verification and protection of underage players

Gambling is strictly prohibited for individuals under the legal age applicable in their jurisdiction. Lalabet conducts age verification checks and may suspend accounts or withhold winnings if age cannot be verified. The legal gambling age varies by country, and players are responsible for ensuring compliance with local laws. The Company reserves the right to require proof of age at any time and to suspend activity until satisfactory documentation is provided.

Account safety and responsible access

Lalabet implements security measures designed to prevent access by unauthorized persons and to protect player funds. Parents and guardians should consider available internet filtering tools to limit access to gambling sites for minors. The Company encourages responsible use and continuous monitoring of activity to prevent harm.