Bonus Policy

Scope and Applicability

This Bonus Policy governs all promotions offered by Lalabet. It sets out how bonuses are issued, how they may be used, and the rules that apply to wagering, withdrawal and compliance with the KYC policy. In the event of inconsistency, the General Terms and Conditions prevail.

Eligibility and Account Requirements

  1. 1.1 Each player may participate in Lalabet promotions only if the account is validly registered and fully verified in accordance with Lalabet's KYC policy.
  2. 1.2 Bonuses are offered to individual players only. Multiple accounts, shared devices or proxy use may result in ineligibility or cancellation of bonuses.
  3. 1.3 Lalabet reserves the right to refuse a bonus to any player or group of players at its sole discretion.
  4. 1.4 Bonuses must be wagered on eligible games in the manner specified for each bonus type; wagering on non eligible games does not count toward fulfilling wagering requirements.
  5. 1.5 The real money balance is used before the bonus balance when a bonus is active.
  6. 1.6 Withdrawals are subject to meeting all wagering requirements, and bonuses may be cancelled if requirements are not met within the validity period.

Bonus Types and Availability

  1. 2.1 Welcome Bonus (Deposit Bonus). Lalabet may offer a Welcome Package consisting of a matched bonus up to a specified amount plus Free Spins. Example: Welcome Package up to 2000 EUR plus 200 Free Spins. The package is available to new customers who make a qualifying deposit, subject to the minimum deposit and wagering requirements described for the promotion.
  2. 2.2 No-Deposit Bonus. A no-deposit bonus may be granted from time to time and is credited to the Bonus Balance. The amount and wagering terms will be stated in the relevant promotion terms. No-deposit bonuses are conditional on successful KYC verification and are subject to a cap on winnings as described in the offer terms.
  3. 2.3 Free Spins. Free Spins credits are issued for a selection of games or as part of a specific promotion. Winnings from Free Spins are credited to the Bonus Balance and are subject to wagering requirements unless stated otherwise.
  4. 2.4 Sports Bonus. Where offered, Sports Bonuses are restricted to wagering on eligible sports markets and events as defined in the promotion terms.

Wagering Requirements and Game Contributions

3.1 Wagering requirements apply to all bonus funds and any winnings derived from them. The wagering requirement is calculated as the product of the bonus amount and the specified multiplier. Winnings attributed to the bonus balance only become eligible for withdrawal after the wagering requirements are fully met.

3.2 Game contributions toward wagering are allocated as follows, unless stated otherwise in the promotion terms: Slots contribute 100 percent; Video Poker contributes 20 percent; Other table games contribute 0–25 percent as specified; Live Casino and Jackpot games contribute 0 percent unless explicitly included in the promotion terms. A schedule will be provided in the promotion terms and is binding.

3.3 The minimum bet while a bonus is active is 0.50 EUR, 0.50 USD, 0.75 CAD, 0.75 AUD, 0.75 NZD, or the equivalent. The maximum bet that may be placed during wagering on any bonus is 5.00 EUR/USD/CAD/NZD, 5.00 USD, or equivalent per spin or bet. Bets above the maximum do not count toward wagering and may forfeit winnings.

3.4 Some games are excluded from wagering. Examples include jackpot games, certain high-variance slots and specific live or table games as listed in the current promotion terms. The exclusion list is binding and subject to change by Lalabet.

Validity, Expiry, and Forfeiture

4.1 Bonus credits are valid for seven days from the date of credit unless a promotion states a different expiry term. If wagering requirements are not completed within the validity period, bonus funds and any associated winnings are forfeited.

4.2 A bonus is automatically cancelled if the active bonus balance is reduced to zero or if the bonus is deactivated prior to completing wagering requirements.

Cashout Limits and Withdrawals

5.1 The maximum amount that may be withdrawn from winnings generated from a bonus is capped. The cap is stated in the relevant offer terms. If a deposit is subsequently made during the active bonus, the permitted cashout limit increases by the amount of the deposit, subject to the offer terms.

5.2 If a player withdraws before satisfying the wagering requirements, the bonus and any winnings derived from the bonus are forfeited, and the remaining real-money balance is subject to Lalabet's standard withdrawal rules.

Bonuses Stacking, Expiry and Interaction

6.1 Only one promotion bonus may be active at any time unless a promotion expressly allows multiple offers. An active bonus cannot be combined with another bonus or gift unless the terms expressly permit.

6.2 Lalabet may void bonuses and winnings or suspend accounts in cases of abusive or restricted activity, including collusion, multiple accounts, or manipulation of the promotion system.

Territorial Restrictions and Compliance

7.1 Lalabet promotions are available only to players physically located in jurisdictions where Lalabet is authorized to operate and where promotions are lawful. Some jurisdictions may be excluded or subject to additional terms. By participating, the player represents that the activity is lawful in their place of residence and complies with applicable laws.

Cancellation, Errors, and No-Refund Policy

8.1 Lalabet reserves the right to cancel promotional credits or winnings credited in error, or in cases of suspected fraud or manipulation. Any such cancellation is without prejudice to Lalabet's rights under these terms.

Changes to Terms and Notifications

9.1 Lalabet reserves the right to amend or modify these Bonus Terms at any time. Material changes will be communicated on site; continued participation constitutes acceptance of the updated terms. Changes apply to both new and existing bonuses unless stated otherwise.

Account Integrity, KYC and Responsible Gaming

10.1 All players must complete the KYC verification process before being eligible for any bonus. Lalabet reserves the right to request additional documentation or suspend or terminate bonuses if identity, age, or location cannot be verified.

10.2 Lalabet promotes responsible gaming. Participants are encouraged to set limits and to seek help if gambling becomes problematic. Self-exclusion and other protections are available in accordance with applicable laws and the operator's policies.